Cancellation Policy
1. Reservation and Cancellation
1.1 Reservation Confirmation: All bookings are considered confirmed only upon receipt of a non-refundable deposit, which is a percentage of the total charter cost. The remaining balance is due before the scheduled departure date.
1.2 Cancellation by Customer: In the event of cancellation by the customer, the following refund policy applies:
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Cancellation more than 30 days prior to the charter date: Full refund of the deposit.
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Cancellation within 30 days of the charter date: No refund of the deposit.
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No-shows on the day of the charter: No refund of the total charter cost.
2. Cancellation by Salty Boat Charters
2.1 Weather Conditions: Salty Boat Charters reserves the right to cancel or reschedule a charter due to inclement weather or other unforeseen circumstances. In such cases, a full refund or rescheduled booking will be offered to the customer.
2.2 Mechanical Issues: If any of our boats experience mechanical issues that prevent safe operation, we reserve the right to cancel or reschedule the charter. A full refund or rescheduled booking will be provided to the customer in such instances.